Our Services

At Straight Up, our fees are an investment in your peace of mind and financial success. We pride ourselves on supporting our clients so effectively that they’re in a stronger financial and emotional position than if they managed their properties on their own.

Our marketing and advertising reach is broad and targeted, designed to generate maximum interest in your property and keep vacancy periods to an absolute minimum. When it comes to tenant selection, we take a rigorous approach to financial and credit checks—giving you confidence that your property is in the hands of reliable tenants with a proven rental history.

We conduct thorough property inspections on a quarterly basis to ensure tenancy agreements are upheld and maintenance is proactively managed, helping to avoid costly repairs down the line. These inspections are completed using digital tools, and owners receive detailed reports complete with photos for full transparency and easy reference.

Your funds are securely managed through our professional trust account with Kiwibank,
offering you peace of mind and accountability every step of the way.

All inspection records are digitally stored to meet insurance requirements and provide
comprehensive documentation whenever needed.

Up-to-Date Market Rent Analysis

To effectively market your property to high-quality tenants, we begin by assessing the current rental value in the market. This helps us collaborate with you to maximise your rental income and achieve the best return on your investment.

Because we work daily in the residential rental sector, we stay fully informed on market trends, rental prices, and the balance of supply and demand across all property types and price points. This insight allows us to price your property competitively and attract the right tenants quickly. Proper pricing and strategic marketing are key to minimising vacancy and ensuring your property is rented in the shortest possible time.

Listing and Exposure Services

When it comes to finding the right tenants, our reach goes far beyond what you could achieve on your own, we’re able to connect your property with a wide range of potential renters quickly and efficiently.

With an active marketing presence - including our regularly updated website and advertising campaigns - we’re able to generate a high volume of enquiries.

We are selective when choosing the right tenant for your property. We understand how important it is to secure a tenant promptly, and we’ve designed our digital platforms to make the process as smooth and fast as possible.

To support this, all our homes are professional photographed and have a floor plan. There is the option to upgrade the standard TradeMe marketing for an additional cost. We also know that presentation plays a critical role - well presented homes attract stronger applications.
Our robust advertising strategy includes:

Listing your property on major platforms including Trade Me, Realestate.co.nz, and our own fully optimised straightuppm.co.nz
Installing a professional steel street sign (where appropriate) is available at an additional cost
Promoting the property directly to our database of prospective tenants
Alerting pre-qualified tenants looking for similar properties

Tenant Screening and Oversight

At Straight Up, we believe that one of the most critical aspects of effective property management is thorough tenant screening. While many in the industry rush to fill vacancies, often compromising on due diligence, we take a different approach. For us, careful assessment of every prospective tenant is a top priority - not an afterthought.

With our regular placement of tenants across a wide range of properties, we’ve developed robust procedures for background and credit checks. While some references can be verified by private landlords, our status as registered property managers gives us access to more advanced tools.

One such tool is CENTRIX, a professional credit-checking service with detailed records on individuals who have defaulted on rent or caused property damage. This level of insight allows us to identify red flags early, giving you peace of mind and protecting your investment.

If a tenant has a poor history, we simply won’t place them in your property. At the core of our service is a commitment to personal attention, competitive pricing, and fast, responsive communication.

With Straight Up, you can expect transparency, care, and a no-nonsense approach to property management.

Clear, Confident Property Management You Can Count On

At Straight Up, we don’t just manage properties—we protect investments. When you trust us with your rental, we make it our mission to ensure you're earning market rent and that your property is occupied by respectful, reliable tenants who treat your home like their own.

With Straight Up as your property management partner, you can relax knowing your investment is being handled with professionalism and care. We keep our focus where it belongs - on maximising your return and minimising stress. Our high standards and results driven approach are designed to deliver long-term value, often far exceeding the cost of our services.

We offer end-to-end rental management, tailored to suit the needs of landlords who want peace of mind without the hassle. From tenant selection to compliance and ongoing support, we’re here to ensure your rental experience runs smoothly.

We also believe in keeping you fully informed. We make sure you understand your responsibilities under tenancy law and help you stay compliant—without the legal guesswork.

At Straight Up, your goals are our goals. That means securing quality tenants, achieving the best possible rent, and delivering consistent results that help grow your investment.

Keeping a Close Eye on Your Property

At Straight Up, we take property inspections seriously. Regular, detailed checks are key to protecting your investment - and that’s why we carry out inspections every quarter, without exception.

Our team uses smart scheduling tools and the latest mobile technology to ensure inspections are carried out efficiently and thoroughly. Each visit includes a full review of both the interior and exterior, focusing on general upkeep, tenant care, and any required maintenance.

Inspections are documented electronically, with embedded digital photos where relevant. You’ll receive a full inspection report via email within a week of our visit - clear, concise, and easy to understand.

We closely monitor all our managed properties to make sure standards are upheld and your rental continues performing at its best. With Straight Up, you can be confident your property is in good hands—and always moving in the right direction.

Property Maintenance and Repairs

Straight Up Trades & Support Network

At Straight Up, we know that reliable, high-quality maintenance is essential to protecting your property and keeping tenants satisfied. That’s why we partner exclusively with a trusted network of independent tradespeople - professionals who consistently deliver exceptional workmanship and service.

All tradespeople must provide up-to-date industry licences and current insurance documentation. These agreements are reviewed and renewed annually to ensure compliance and consistency.

At Straight Up, we take the hassle out of maintenance - protecting your investment while keeping your property running smoothly.

Smart, Stress-Free
Financial Management

At Straight Up, we use advanced property management systems to keep your investment running smoothly and your financials in check. Our technology allows us to efficiently handle everything from arrears management and inspection scheduling to proactive rent reviews - all aimed at maximising your return.

We provide easy-to-read monthly and annual financial statements, helping you stay fully informed about your property’s performance.

Owning a rental shouldn’t come with unnecessary stress. We take on the financial admin, so you don’t have to - freeing up your time and minimising risk. And when issues arise, we’re here as an impartial, experienced advisor. Because we're not emotionally involved, we can help you resolve challenges quickly, calmly, and in line with tenancy law - avoiding unnecessary conflict or delays.

With Straight Up, your property’s finances are managed with accuracy, transparency, and care - so you can focus on the bigger picture.

LANDLORDS

TENANTS